1.1.  It is hereby stated and submitted that the terms and conditions set out for the usage of our platform has been set out hereunder hereby binding you (including your assignees, representatives, employers or employees) and us (including your assignees, representatives, employers or employees) to the terms and conditions set out hereunder.

1.2.  It is further stated that the application “OPPRSS A SMART PARKING & SECURITY SOLUTION”(referred hereinafter as “THE APPLICATION” for the same of brevity) has been programmed by OPPR SOFTWARE SOLUTIONS PRIVATE LIMITED attached to CIN number U74999WB2017PTC222181, in order to digitalize the smooth, efficient and quick parking facility of the vehicles in designated areas.

1.3.  It is further stated that the term “Designated Areas” in the clause no. 1.2 and hereinafter in this document means the areas attached to our said application by virtue of the documents, indentures, Memorandum of Association, agreement by and between us and the owner of the said area.


In order to use the said application, one needs to essentially create an account in order to successfully park the vehicles in the designated areas. Your account shall continue to exist till perpetuity, save and except:-

  • You are found to indulge and involve in acts prejudicing the interest of the company.
  • You are found to act unprofessionally.
  • You are found to involve in unscrupulous acts.
  • You have failed to make payments in stipulated time.
  • In the event of misbehaviour by you to any of our employers. Employees, assignees, affiliates or attorneys.
  • Any act in done contrary to clause no. 9. [NO DEFAMATION]

3.1.  It is hereby stated and agreed that we shall be taking following data setout hereunder in order to create your account :

  • Name
  • Mobile Number
  • Address
  • Vehicle Number
  • Vehicle Type

3.2. It is further stated that you are entitled to add the following data upon creation of your account :

  • Email
  • Guest List
  • Vehicle Registration Number and
  • License Number

a.  It is hereby stated that the said application shall function and be operateable in the said designated areas only.

b.  You shall only be able to book a parking spot in the designated areas upon entering the vicinity of the premises of the designated areas, either for yourselves or for any of your expecting guests or visitors (if the said designated area is society where you reside or commercial place where your perform functions in your professional capacity).At the further outset, it is stated that in the event you booking for any of your visitors or guest, you shall have to authenticate the entry of the said guest or visitor before entry and also before exit of the said guest from the said premises.

c.  You shall be able to book a parking spot for your employers and/or employees working in professional capacity in your commercial premises by booking a valid gate pass for them in order to allow them to enter the said designated premises without any hurdle or hindrances.

d.  It is further stated that you are not entitled to pay any amount in order to enter the said designated premises or avail our services unless and until the same is imposed upon you by the owner of the said designated area.

e.  It is further stated that you shall not be able to leave or exit from the premises of the said designated areas without payment in lieu of our services, if so required by the said owner of the said designated area.

f.  It is hereby stated that we shall inform, intimate you 15 days before the due date about the expiry of your vehicle registration number and license number and the insurance thereof.

g.  It is further stated that you can view the parking availability in the designated premises for yourself.


It is hereby stated and agreed that you are bound to perform the following acts or deeds set out hereunder:-

  • You shall reserve the right to use our said application provided, you are within the vicinity of the premises of the said designated areas.
  • You shall allow payment in lieu of our services.
  • To behave in a professional manner and to observe polite behaviour towards our company or any employer, employee, attorney and/or affiliate thereof.
  • To abide by the terms and conditions of this document.

It is hereby stated and agreed that we are bound to perform the following acts or deeds set out hereunder:-

  • We shall abide by the terms and conditions of this document.
  • We shall deliver the best quality supplement to you.
  • To behave in a professional manner and to observe polite behaviour towards our company or any employer, employee, attorney and/or affiliate thereof.
  • To abide by the terms and conditions of this document.
  • Shall not disclose your data, save and except Clause no. 7 [DATA CONFIDENTIALITY]

All the data collected by you as aforesaid in clause no. 3 shall remain and be retained with us thereby abiding by the Doctrine of Confidentiality. We shall not disclose, forward, share or transmit your data or information to any third party not falling within the ambit of this document, save and except :-

  • As per the mandate of law.
  • As required by the necessary orders or decree or judgment of any Hon’ble Court.
  • As required by any government machinery or local authority with appropriate sanctions, permissions and authority.

8.1.  It is hereby stated that the said application is operated by the owner of the designated premises in the event the said owner wishes to book a parking spot for any of expected guests/visitors (in your residential or commercial premises) or for yourself, then you are entitled to pay such amount as the owner of such designated area demands or wishes. Similarly, such guest or visitor is entitled to pay as the said owner demands.

8.2.  It is further stated that we are not liable for any matters pertaining to payment of any cost.


9.1.  It is hereby stated that in the event of any controversy or dispute by and between you and us, you shall still observe professional etiquettes and that you shall not post, comment, share, transmit and/or upload any of the content or data on any public platform, which even includes the social sites such as the facebook, twitter, Instagram, linkedin and all such incidental sites, or make any comments thereon thereby prejudicing our name, fame and goodwill in any form or nature.

9.2.  In the event of the breach of the clause no. 9.1, we reserve the right to commence criminal proceedings u/s 499 and 500 of Indian Penal Code, 1860, or civil proceeding thereby claiming huge amount to compensate us for the loss caused by you.


It is hereby stated that as such there is not cancellation policy for our application as you shall be booking a parking spot using our application upon entering the vicinity of the premises of the designated areas.


It is hereby stated that, in no event, whatsoever, you shall be entitled to any refund from us or make any claims thereof.


12.1. It is hereby stated and agreed by and between you and us that we shall reserve complete ownership, authorship or rights over the Intellectual Property Rights over the application, process, procedure and/or source code thereof.

12.2.  It is hereby stated that you shall not be entitled to share, transmit, transfer and/or license the intellectual property right to any such entity, organisation, corporation, company and/or person/s,

12.3.  Any act in the contravention to this clause shall attract penal and civil actions and proceedings to be commenced against you.


13.1. Notwithstanding anything, save and except Clause no. 7 , in the event of any dispute arising by and between the parties herein, the same shall be resolved by the virtue of a mediation first in following manner set out hereunder :-

  • The said mediation shall be conducted by the institute named and titled ODR Ways having its registered office at No.12, LB Block, Dr. Ambedkar Bhavan, Sector III, Salt Lake City, Kolkata, West Bengal -700098 attached to website “” bearing contact number – +919773942943.
  • The said mediation shall be conducted in the presence and order of sole mediator.
  • The parties herein shall attempt or make attempt to reach to a consent and settle the dispute amicably rather than indulging, involving, or attempting to indulge and involve in illicit practices.
  • In the event of strained deadlock, the parties shall attempt to resolve it successfully without jeopardising and hampering the name, fame, image, goodwill attached to the company.
  • The said mediation shall be resolved and settle in a span of 10 days. But, however, the mediator shall have the sole discretion to continue the mediation after the stipulated time of 10 days, thereby providing the speaking written communication (by virtue of a notification and/or intimation addressed to the parties through a written notice, letter and/or electronic mail)thereof to the parties stating therein for the extension of time and the element of the resolution which in the view or the opinion of the mediator shall be essential and would finally settle the dispute.
  • The fees of the mediator shall be borne by each party equally i.e. 50% by each party.
  • The parties shall continue to observe professional ethics even during the process of mediation.

13.2.  In the event of the mediation being met with a failure, the same is to be further referred to arbitration in presence of a sole arbitrator being appointed by the High Court of Calcutta under the mandatory provisions of S. 11 of the Arbitration & Conciliation Act, 1996 and amendments thereunder and that the arbitrations shall be governed by the mandatory provisions of the Arbitration & Conciliation Act, 1996 and amendment thereto.


a.  It is hereby stated that the said application has been programmed by us and that we are not in control of the software as the application (i.e. “OPPRSS ADMIN) controlling your database of application (i.e.“OPPRSS A SMART PARKING & SECURITY SOLUTION) which is in the control of the owner of the designated premises and that in event of any prejudicial act, we shall in no way or manner be entitled to that effect.

b. It is further stated that we shall not be liable to any extent in the event of you being prejudiced by any website, application, page, link which may be on our website as we are no longer in control of your activities.

c. It is hereby stated that we prohibit the use, assistance, advertise and block thereof of any third party cookies on our website and that the same is not forwarded with any of your information in order to avoid any inconvenience of any sort or nature, save and except, clause no. 7[DATA CONFIDENTIALITY].


It is hereby stated, declared and affirmed that the terms of use, along with clauses and sub-clauses, set out hereinabove shall be subjected to amendment, alteration, modification and/or changes from time to time by us and the same would be intimated or notified about to you through a written mail at your registered electronic mail address within our database.

16. Privacy Policy

The terms Company individually and collectively refer to us and the terms you refer to the users.

  • This Privacy Policy is an electronic record in the form of an electronic contract formed under the information Technology Act, 2000 and the rules made thereunder and the amended provisions pertaining to electronic documents / records in various statutes as amended by the information Technology Act, 2000. This Privacy Policy does not require any physical, electronic or digital signature.
  • This Privacy Policy is a legally binding document between you and us (both terms defined below). The terms of this Privacy Policy will be effective upon your acceptance of the same (directly or indirectly in electronic form, by clicking on the I accept tab or by use of the website or by other means) and will govern the relationship between you and us for your use of the website “Website” (defined below).
  • This document is published and shall be construed in accordance with the provisions of the Information Technology (reasonable security practices and procedures and sensitive personal data of information) rules, 2011 under Information Technology Act, 2000; that require publishing of the Privacy Policy for collection, use, storage and transfer of sensitive personal data or information.
  • Please read this Privacy Policy carefully by using the Website, you indicate that you understand, agree and consent to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use this Website.
  • By providing us your Information or by making use of the facilities provided by the Website, You hereby consent to the collection, storage, processing and transfer of any or all of Your Personal Information and Non-Personal Information by us as specified under this Privacy Policy. You further agree that such collection, use, storage and transfer of Your Information shall not cause any loss or wrongful gain to you or any other person.

a.  To avail certain services on our Websites, users are required to provide certain information for the registration process namely: - a) your name, b) email address, c) sex, d) age, e) PIN code, f) credit card or debit card details g) medical records and history h) sexual orientation, i) biometric information, j) password etc., and / or your occupation, interests, and the like. The Information as supplied by the users enables us to improve our sites and provide you the most user-friendly experience.

b. All required information is service dependent and we may use the above said user information to, maintain, protect, and improve its services (including advertising services) and for developing new services

c. Such information will not be considered as sensitive if it is freely available and accessible in the public domain or is furnished under the Right to Information Act, 2005 or any other law for the time being in force.


a.  To improve the responsiveness of the sites for our users, we may use "cookies", or similar electronic tools to collect information to assign each visitor a unique, random number as a User Identification (User ID) to understand the user's individual interests using the Identified Computer. Unless you voluntarily identify yourself (through registration, for example), we will have no way of knowing who you are, even if we assign a cookie to your computer. The only personal information a cookie can contain is information you supply (an example of this is when you ask for our Personalised Horoscope). A cookie cannot read data off your hard drive. Our advertisers may also assign their own cookies to your browser (if you click on their ads), a process that we do not control.

b. Our web servers automatically collect limited information about your computer's connection to the Internet, including your IP address, when you visit our site. (Your IP address is a number that lets computers attached to the Internet know where to send you data -- such as the web pages you view.) Your IP address does not identify you personally. We use this information to deliver our web pages to you upon request, to tailor our site to the interests of our users, to measure traffic within our site and let advertisers know the geographic locations from where our visitors come.


Our policy discloses the privacy practices for our own web site only. Our site provides links to other websites also that are beyond our control. We shall in no way be responsible in way for your use of such sites.5.


We shares the sensitive personal information to any third party without obtaining the prior consent of the user in the following limited circumstances:

  • When it is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offences. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing these Terms; for complying with the applicable laws and regulations.
  • We proposes to share such information within its group companies and officers and employees of such group companies for the purpose of processing personal information on its behalf. We also ensure that these recipients of such information agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.

a.  We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.

b.  All information gathered on our Website is securely stored within our controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited. However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. And, of course, any information you include in a posting to the discussion areas is available to anyone with Internet access.

c.  However the internet is an ever evolving medium. We may change our Privacy Policy from time to time to incorporate necessary future changes. Of course, our use of any information we gather will always be consistent with the policy under which the information was collected, regardless of what the new policy may be.

16.6. Grievance Redressal

Redressal Mechanism: Any complaints, abuse or concerns with regards to content and or comment or breach of these terms shall be immediately informed to the designated Grievance Officer as mentioned below via in writing or through email signed with the electronic signature to Manish Kumar Sonar ("Grievance Officer").

Mr. Manish Kumar Sonar (Grievance Officer)
Company Name & Address
OPPR Software Solution Pvt Ltd
Krishnapur, Kestopur,
Mahisgote 2nd lane, Beside Siva Temple,
Kolkata, West Bengal - 700102


The terms Company, OPPRSS collectively refer to us and the terms "Visitor” ”User” refer to the users.

This page states the Terms and Conditions under which you (Visitor) may visit this website (“Website”). Please read this page carefully. If you do not accept the Terms and Conditions stated here, we would request you to exit this site. The business, any of its business divisions and its subsidiaries, associate companies or subsidiaries to subsidiaries or such other investment companies (in India or abroad) reserve their respective rights to revise these Terms and Conditions at any time by updating this posting. You should visit this page periodically to re-appraise yourself of the Terms and Conditions, because they are binding on all users of this Website.


a.  All logos, brands, marks headings, labels, names, signatures, numerals, shapes or any combinations thereof, appearing in this site, except as otherwise noted, are properties either owned, or used under licence, by the business and its associate entities who feature on this Website. The use of these properties or any other content on this site, except as provided in these terms and conditions or in the site content, is strictly prohibited.

b.  You may not sell or modify the content of this Website or reproduce, display, publicly perform, distribute, or otherwise use the materials in any way for any public or commercial purpose without the respective organisation’s or entity’s written permission.


a.  Visitors are prohibited from violating or attempting to violate the security of the Web site, including, without limitation, (1) accessing data not intended for such user or logging into a server or account which the user is not authorised to access, (2) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorisation, (3) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus or "Trojan horse" to the Website, overloading, "flooding", "mail bombing" or "crashing", or (4) sending unsolicited electronic mail, including promotions and/or advertising of products or services. Violations of system or network security may result in civil or criminal liability. The business and / or its associate entities will have the right to investigate occurrences that they suspect as involving such violations and will have the right to involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations.

b.  Visitors may not use the Web Site in order to transmit, distribute, store or destroy material (a) that could constitute or encourage conduct that would be considered a criminal offence or violate any applicable law or regulation, (b) in a manner that will infringe the copyright, trademark, trade secret or other intellectual property rights of others or violate the privacy or publicity of other personal rights of others, or (c) that is libellous, defamatory, pornographic, profane, obscene, threatening, abusive or hateful.


The User unilaterally agree to indemnify and hold harmless, without objection, the OPPRSS, its officers, directors, employees and agents from and against any claims, actions and/or demands and/or liabilities and/or losses and/or damages whatsoever arising from or resulting from their use of or their breach of the terms .


User agrees that neither OPPRSS nor its group companies, directors, officers or employee shall be liable for any direct or/and indirect or/and incidental or/and special or/and consequential or/and exemplary damages, resulting from the use or/and the inability to use the service or/and for cost of procurement of substitute goods or/and services or resulting from any goods or/and data or/and information or/and services purchased or/and obtained or/and messages received or/and transactions entered into through or/and from the service or/and resulting from unauthorized access to or/and alteration of user's transmissions or/and data or/and arising from any other matter relating to the service, including but not limited to, damages for loss of profits or/and use or/and data or other intangible, even if OPPRSS has been advised of the possibility of such damages.

User further agrees that OPPRSS shall not be liable for any damages arising from interruption, suspension or termination of service, including but not limited to direct or/and indirect or/and incidental or/and special consequential or/and exemplary damages, whether such interruption or/and suspension or/and termination was justified or not, negligent or intentional, inadvertent or advertent.

User agrees that OPPRSS shall not be responsible or liable to user, or anyone, for the statements or conduct of any third party of the service. In sum, in no event shall total liability to the User for all damages, losses or causes of action exceed the amount paid by the User to OPPRSS, if any, that is related to the cause of action.


In no event shall organizations associated with the corporate brand name us or otherwise, mentioned at this Website be liable for any damages whatsoever (including, without limitations, incidental and consequential damages, lost profits, or damage to computer hardware or loss of data information or business interruption) resulting from the use or inability to use the Website and the Website material, whether based on warranty, contract, tort, or any other legal theory, and whether or not, such organization or entities were advised of the possibility of such damages.

18. Refund and Cancellation Policy

Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.

In case of dissatisfaction from our services, clients have the liberty to cancel their projects and request a refund from us. Our Policy for the cancellation and refund will be as follows:

18.1. Cancellation Policy

For Cancellations please contact the us via contact us link.

Requests received later than 7 business days prior to the end of the current service period will be treated as cancellation of services for the next service period.

18.2. Refund Policy

We will try our best to create the suitable design concepts for our clients.

In case any client is not completely satisfied with our products we can provide a refund.

If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account.